About Susan
Susan Mahachi uses a mix of well-known therapeutic approaches to help people facing stress, anxiety and relationship strain. She is an ACA counsellor with 16 years of experience in Australia. Susan keeps sessions straightforward and focused on practical steps that people can use between meetings.
Her work is grounded in Acceptance and Commitment Therapy and Cognitive Behavioral Therapy, with strong attention to attachment patterns. She draws on client-centred methods to make sessions feel listening-led, and uses elements of the Gottman Method when relationship issues are present.
How Susan works
Susan has supported people with parenting worries, self-esteem difficulties, depression and body image concerns. She also helps those navigating separation, blended family challenges, communication problems and caregiver stress. Other areas she addresses include abandonment, family of origin issues and forgiveness.
Sessions aim to identify small, realistic changes and to build skills for everyday life. Conversations focus on what is happening now and what practical moves could reduce distress. Susan works at a pace that suits each person and pays attention to how attachment and past experiences shape current problems.
She offers therapy in English and Shona and provides video calls, phone sessions, live chat and text-based messaging. To begin, people complete a short matching questionnaire and schedule a time that suits them. Fees vary with location and the subscription model can be cancelled at any time.
Susan lists 12 ways of working on the entry:
What Susan works with
The areas below are the ones Susan selected when setting up a profile. The first few are listed as the main focus; the rest are also named.
- Stress, Anxiety
- Relationship issues
- Parenting issues
Also listed
- Abandonment
- Attachment issues
- Blended family issues
- Body image
- Caregiver issues and stress
- Communication problems
- Control issues
- Depression
- Divorce and separation
- Domestic violence
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Guilt and shame
- HIV / AIDS
- Immigration issues
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Personality disorders
- Phobias
- Polyamory / non-monogamous relationships
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Training and background
| Register | ACA |
|---|---|
| Years in practice | 16 |
| Languages | English, Shona |
| Session format | Online: video, phone, live chat or messaging |
| Country | Australia |
Memberships and registers are shown as supplied; they are not licences, and this directory does not verify them.
Online support options
How therapeutic approaches translate to online care
Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them, then choose actions that match their values; it is useful for anxiety, depression and stress. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thinking patterns and trying small behavioural experiments to shift mood and habits; it often helps with anxiety, low mood and body image concerns.Finding the right approach is part of therapy. The therapist will work collaboratively to choose or combine methods based on a person's goals, history and how they respond. That means checking in about what feels helpful and adjusting the approach as needed.
Online formats make counselling more flexible. Video calls allow face-to-face conversation when visual cues help. Phone sessions can be easier when bandwidth is limited or for short check-ins. Live chat and text-based messaging suit people who prefer writing or need quick access between sessions. These options make it simpler to fit therapy around work, school and family commitments, while keeping focus on practical skills and progress.
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Common questions
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A practical next step
Write down two things you would want to be different in six months. That is the most useful thing to bring to a first session, whoever it is with. If you would rather start now than keep reading, online sessions are the quickest route.
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